We’re using smart technology and clever thinking to change the way Kiwis buy power

Flick is the first NZ electricity company to use smart meter technology and proprietary software to give customers access to the real-time, wholesale costs of electricity. Our unique model gives Flicksters a fairer and more transparent way to buy power, and ultimate control.

Energy Retailer of the Year, 2017

We were super proud and humbled to take out the prestigious Energy Retailer of the Year gong in the Deloitte Energy Excellence Awards for 2017! Read all about the Award on our blog.

Disruptive & Breakthrough Innovation, 2017

With innovative tech at the core of what we do, our Disruptive & Breakthrough Innovation award at the Innovation Awards, 2017 is something we're hugely proud of! Definitely one for the pool room...

Supreme Winner and Cyber Gold, 2017

It was a double banger for Flick at the Wellington Gold Awards, 2017. We managed to walk home with the Cyber Gold category win AND the Supreme Gold Award for overall excellence! #FlickYeah

People's Choice, 2017

We'd give up every award in the cabinet for this one - it doesn't get better than scoring the highest marks in Consumer NZ's Customer Satisfaction Survey AND taking out their People's Choice award for 2017!

Take control of your power bill, with CHOICE

The Flick mobile app, CHOICE, shows what the price of power is doing in real time, so you can choose whether to consume electricity or not.

It's easy to save when you're riding the highs and lows of the wholesale market, but by shifting some of your power use to cheaper times of the day, you can boost your savings even more! This can be as simple as running your dishwasher when you go to bed, rather than straight after dinner.

The CHOICE mobile app also offers live insight into New Zealand’s current carbon emissions from electricity generation, so you can choose to reduce demand when there are fossil fuels in the mix. Ewwww.

Read more about the CHOICE mobile app, or if you're ready to give it a test drive, you can download CHOICE for IOS or for Android – even if you’re not a Flick customer yet.

Smart Tech Tools. Smarter Decisions.

Needle for public site

Plan your power use and save

The price dial in your CHOICE mobile app gives you a quick, live view of what prices are doing right now, as well as a forecast for the upcoming half hour period. A four hour price forecast is also available in your online Dashboard, so you can make decisions about when to use power to get the best price. Read more about your online Dashboard.

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Learn the patterns and play

For the gamers among us, we drill into the detail to show you how much power you’ve used every half hour of every day, and what it’s cost you. In a few days you'll learn the market price patterns and your own power usage patterns, so you can make simple changes to reduce your power spend.

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See what you’re saving

Every week we compare your Flick bill to the rates with your old power company and add up what you’re saving. For the first time, you don’t have to use less power to bring your power bill down, you just have to be with a smarter retailer. (That's us!)

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No bill shock

Flick tracks your spending every day so you know exactly how you're travelling between bills. This means no nasty bill shock at the end of each week.

Meet the Andersons - #CleverFlickers

Trent and tonelle anderson  clever flickers

Two tech savvy parents from Dunedin have used Flick's dashboard and the CHOICE mobile app to help cut their power bill by 18% since they joined Flick in 2016!

Tonelle says, “Tech tools help by allowing us to keep track of our weekly spend. And we can keep track of our savings too.”

Find out more about the Andersons story, and how you can save on your power bill at #CleverFlickers: How the Andersons Keep Their Power Bills Low.

Next Level Savings

Analyse tab

Just by riding the highs and lows of the wholesale electricity market, you’re likely to save on your power bill.

But understanding your consumption habits, and changing the time of day you do things around the house to make the most of low spot prices, can send your savings sky high!

Find out how #CleverFlickers use the Analyse tab on their dashboard to make the most of #FlickLife.

2016 Tech Awards

Flick Electric Co. - Winner Hi-Tech Awards 2016

Most Innovative Service, 2016

Flick Electric Co. - Rising Star Fast 50 2016

Rising Star, 2016

Flick Electric Co. - Finalist Wellington Gold Awards 2016

Winner, Innovation in Energy, 2016

Flick Electric Co. - Finalist NZ Innovation Awards 2016

Finalist, Sustainability and Clean Tech, 2016

Got questions about Flick tech?

Do I need any special technology to join to Flick?

Apart from a smart meter, the only other thing you need is an email address for bills and updates. We've set up Flick with a lot of clever online tech tools to help you take control of your power bill and manage your energy use. So to get the most out of these, we reckon you should download the Flick mobile app, CHOICE and get online fairly often. But you don't have to!

What’s behind the number on the price dial?

For Flick customers, the price dial shows the live variable charges for their electricity, including the spot price of generation which come from WITS (run by NZX), the lines charges at their place based on their meter set up from their local network company, Flick’s variable retailer fee and the Electricity Authority levy. Each Flickster’s price is unique to them because every property is set up differently.

For CHOICE (Flick mobile app) users who don’t buy their electricity from Flick, the price dial indicates where the current, nationwide average spot price is sitting. This information comes from WITS (run by NZX). We don’t put a number on this because we don’t want people to think that the spot price of generation is the only charge that makes up their power bill. But we do want to demonstrate the way in which the different types of generation in the mix interact with price.

How do I keep track of the spot price going up and down?

You don't need to follow the spot market in order to save on your power bill with Flick - many Flicksters set and forget, and still save heaps with access to wholesale power prices. But to really ramp up those savings, you've got tools at your fingertips!

Flick has a clever little mobile app called CHOICE that gives you everything you need to keep track of live power prices, including a forecast price for the upcoming half hour period. Your Flick dashboard let's you analyse your usage, track your savings and gives you a forecast price for the upcoming four hours so you can plan your power use to make the most of low price periods.

Once you've been with Flick for a while, you’ll get a good sense of typical price patterns over a day, so you can make small changes to secure nice, low spot prices without really thinking about it.

When things occassionally go the other way, our mobile app will alert you so you can switch a few things off to manage the impact.

How do you calculate my savings?

The savings shown on your power bill are estimated by comparing your Flick plan to your previous power company’s standard comparable published plan, for your network & metering set up, at the time you joined Flick (taking account of things like whether you're a Standard or Low user, and whether you have an uncontrolled or controlled meter etc).

We include your previous power company's prompt payment discount in the calculation, but we don’t include any potential alternative plans or discounts that are additional to your old plan, such as dual fuel, e-bills or extra direct debit discounts (Download your Guide to Bullshite Power Deals to find out why these deals might not be the bargains they seem).

If you're moving into a new property, or were with Powershop, Globug, Electric Kiwi or a power company that no longer operates, we'll compare your total spend with Flick against the biggest power company in your area.

Want to know more? Get the full shebang on our blog, How We Calculate Your Savings.

Will you keep my personal information safe?

Flick is committed to complying with the Privacy Act 1993 and to adopting the highest standards to safeguard our customers' personal information. Our Privacy Policy sets out why, how and what personal information we collect, and how we hold, use, disclose and keep secure your personal information.

Further information about privacy and your rights under the Privacy Act can be found at www.privacy.org.nz.